Publications

This weeks publication.

We have issued our survey results, if you have any queries about our results email us info@ukrda.org.uk

UKRDA Results (Publishing)

We would like to thank all the leagues who responded to our survey to allow us to help the UKRDA change for the better.

We had 60 responses to the survey, we would like to thank every single person and league who took the time to complete, we once again can only apologise for the form being incompatible with mobile phone’s, we have absolutely taken this on board and will aim to not have as many feedback options in any future survey we publish, also to look into a more mobile friendly survey website

We felt that knowing what leagues and skaters wanted was important, which was the reasoning behind the matrix on our form, we can now see how important (or not) things are to people, the results of some things seemed to depend on what demographic the person completing represented – there was a vast difference for instance between opinions on officiating dependant on if the person was a skater or an official.

Now, the results

Of the 60 responses we had the following demographics complete, many of these overlapped, so first of all thank you for doing so much to let your league compete in this sport we love.
We consider every person to be important in the sport, without every one of you we feel the league’s couldn’t take part in games.

Skaters
30
Referees
15
NSO
19
Photographer
3
Bench/LUM
9
Announcer
3

League Affiliated
22
Independent
5
Certified
2
Non Certified
8
Retired
2
Other
7

42 leagues were UKRDA member
18 Leagues were not

Improvements requested

Communications 75%
Knowing What we get for our money 70%
Seeing UKRDA giving Back 55%
Newsletter 45%
Speed of process 40%
Other 40%

If you had to contact would you know how?
Yes 46.7%
No 25%
What, we can contact them? 10%
Other 18.3%

What we are doing with your feedback?

To Improve communications and contact we are going to tidy up the UKRDA website by
Having all our policies available on the UKRDA website
Having all UKRDA newsletters on our website
Having Directors Visible on the website
Placing a feedback/contact form on the website for ease of contact
Publishing what UKRDA give you for your money on the website
Running a Director session on how to speed the process up by 9/5/17 and publishing these details on our website.
Looking through the comments you gave us, answers to these are now on our website.

Thanks again for completing

UKRDA feedback team